Privacy Policy
This Privacy Policy describes how AquaGuard Cleaning (“we”, “us”, or “our”) collects, uses, and protects your personal information. We are dedicated to ensuring the safety, security, and privacy of all data provided to us by our clients and website visitors.
1. Information Collection
We collect personal information through our website, email, and phone, including name, address, phone number, email, and pool details to deliver our services, respond to enquiries, and improve user experience.
2. Use of Information
- To provide and manage pool cleaning and related services
- To respond to your enquiries and requests
- To process invoices and payments
- To communicate with you regarding appointments, service updates, and promotions
3. Data Protection & Storage
We store all data securely, restrict access to authorized staff, and use appropriate measures to prevent unauthorized disclosure.
4. Sharing Information
We do not sell, trade, or share your information with third parties except as required to fulfill services or comply with legal obligations. We may share data with trusted partners for operational purposes under strict confidentiality agreements.
5. Cookies & Analytics
Our website uses cookies and analytics tools solely to improve functionality and understand user trends. No personally-identifiable information is collected from cookies without your consent.
6. Your Rights
You have the right to request access to or correction of your personal information at any time. You may also request deletion of your data, subject to legal retention requirements.
7. Updates
This policy may be updated periodically to comply with regulatory changes or improve privacy practices. Please review this page regularly.
If you have questions regarding this Policy, contact us at [email protected] or +61 2 9102 3478.