GDPR Policy

At AquaGuard Cleaning, we are committed to compliance with the General Data Protection Regulation (GDPR) and ensure the transparency and protection of your personal data, whether you are located in the European Union or elsewhere globally.

What Information We Collect

We collect only necessary personal information to provide our services, such as your name, address, phone number, email, and pool details. All data is processed lawfully, with your explicit consent wherever required.

How We Use Your Data

Your data is used exclusively for communication, service delivery, billing, and customer support. We do not use your data for automated profiling or share it with third parties except to fulfill legal or contractual obligations.

Your GDPR Rights

• Right to access your data and receive a copy on request
• Right to rectification or deletion of personal data
• Right to object or restrict certain processing activities
• Right to data portability
• Right to withdraw consent at any time

How We Protect Your Data

We implement robust physical, technical, and procedural measures to safeguard your personal data against unauthorized access, use, or loss. Only staff necessary for the provision of services can access client data.

Retention

We retain customer information only as long as needed to fulfill the original purpose or as legally required, after which all data is securely erased.

Contact & Requests

To exercise your rights under the GDPR or submit a privacy inquiry, please email [email protected] or call +61 2 9102 3478. We respond to all requests promptly and professionally.

For more information, refer to our full Privacy Policy.